More and more companies and public authorities are choosing to store their information in the cloud. But how should you act as an organization and what is really most important to consider before entering into long contract periods? There are several important issues that you or your company should be 100% aware of and which today can be crucial in your choice of cloud service provider. To help you and to make it all more understandable, we at Storegate have summarized 3 important issues that you and your company should consider when choosing a cloud service.
Where is the information stored?
There are currently several regulations to comply with regarding the storage of information in the cloud, not least European legislation such as GDPR, but also American regulations such as the CLOUD Act, Fisa702 and Privacy Shield’s invalidation. Although American cloud services offer storage within the EU to Swedish companies, it is incredibly difficult for them to meet the requirements of the GDPR. For example, through Fisa207, the Foreign Intelligence Surveillance Act, US authorities can conduct electronic surveillance and access data stored in US cloud services. Most Swedish companies and organizations have routines in place to comply with EU legislation on the processing of personal data (GDPR). However, in today’s global environment, it is equally important to consider who can access the information based on which legislation the cloud service is subject to. Find out the country of origin of the company offering the service and what laws and conditions apply there.
Do I get good traceability in the system?
A prerequisite for having 100% control over what happens on your storage account, so that you comply with regulations such as the GDPR, is that there are good possibilities for traceability in the cloud service you use. Traceability can also be interpreted as logging, that is, the company can obtain complete information on each step in your information process and processing of the files you stored. As a manager and leader, you are ultimately responsible for how information is processed and with the help of an event log that shows who has accessed a file, you can easily keep a record of how files are processed. It is important in the GDPR that you know where there is personal data and where it is processed. In our Swedish cloud service, a record is always kept in the form of an event log that clearly shows who has done what and when the last edit was made. A simple and clear way for you to see how your information is handled.
Is support available if I need help?
Many customers find that cloud service providers are very difficult to get hold of. They often offer many great support tools and forums, but when the company needs concrete help and someone to talk to, it is often incredibly difficult to get hold of. Many cloud providers also offer services that they have not developed themselves and therefore have difficulty doing anything tangible in the system. Storegate develops its own system and has a Swedish support that is always ready to help you! By using a Swedish cloud service, your information is completely safe.
Want to know more? At Storegate, we are ready to guide you to the right choice of cloud service. And if you want to know more about us, just contact sales@storegate.com. They can help you with both large and small business solutions.
